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PCI DSS compliance

PCI DSS SAQ

Annual PCI DSS Self-Assessment Questionnaires (SAQ A, A-EP or D) completed correctly and filed on time.

The SAQ is not a formality. It is a declaration about how your agency handles card data, and the wrong answers create liability. We make sure the questionnaire you file matches reality.

Who this is for

  • Agencies that accept payment cards for BSP ticket sales and must evidence PCI DSS compliance to IATA each year.
  • Agencies that have received a compliance reminder or non-compliance notice and are unsure which SAQ type applies.
  • Agencies whose card handling has changed (a new website, a new payment link provider, a new GDS setup) and need to reassess their SAQ type.

What is included

  • A scoping call to map exactly where card data enters and leaves your agency: phone, email, website, GDS, payment links.
  • Determination of the applicable SAQ type (A, A-EP or D) based on that mapping, with a written explanation of why.
  • Question-by-question completion of the SAQ with your team, in plain language.
  • Preparation of the Attestation of Compliance and guidance on filing it with the right party.
  • A short list of any practices that would fail the questionnaire, with practical fixes, and a renewal reminder for next year.
Typical timeline
One to two weeks from the scoping call, driven mostly by how quickly your team can answer questions about card handling. Renewals for existing clients are usually done in days.
What your agency provides
  • A description of every channel through which you accept cards, including any e-commerce or payment-link provider.
  • Your previous SAQ and attestation, if one exists.
  • Access to whoever actually takes card payments day to day, who is often not the manager.

Common questions

Is this your situation?

Send a short description by email or WhatsApp. The diagnostic call is free and tells you whether this is the right service.